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The new digital era has enabled brands to selectively target their customers that may potentially be interested in their brand or based on previous browsing interests. Businesses can now use social media to select the age range, location, gender and interests of whom they would like their targeted post to be seen by. Furthermore, based on a customer's recent search history they can be ‘followed’ on the internet so they see advertisements from similar brands, products and services,[38] This allows businesses to target the specific customers that they know and feel will most benefit from their product or service, something that had limited capabilities up until the digital era.
O marketing de busca são estratégias para posicionar o(s) site(s) de sua empresa nas primeiras colocações do Google. Há duas maneiras para colocar sua empresa no Google: Através dos Links Patrocinados (AdWords) e da Otimização de Sites (SEO - Search engine optimization). A primeira são técnicas para criar os anúncios pagos do Google e a segunda são técnicas para organizar o conteúdo e estrutura do site de modo que o site seja encontrado de maneira natural pelo cliente/usuário. Por ser um processo natural, não gera custos para os donos das páginas, diferentemente dos links patrocinados. A busca orgânica apresenta resultados que são obtidos pela análise dos sites em função de sua relevância e da palavra-chave[6].
O marketing de busca são estratégias para posicionar o(s) site(s) de sua empresa nas primeiras colocações do Google. Há duas maneiras para colocar sua empresa no Google: Através dos Links Patrocinados (AdWords) e da Otimização de Sites (SEO - Search engine optimization). A primeira são técnicas para criar os anúncios pagos do Google e a segunda são técnicas para organizar o conteúdo e estrutura do site de modo que o site seja encontrado de maneira natural pelo cliente/usuário. Por ser um processo natural, não gera custos para os donos das páginas, diferentemente dos links patrocinados. A busca orgânica apresenta resultados que são obtidos pela análise dos sites em função de sua relevância e da palavra-chave[6].
In order to engage customers, retailers must shift from a linear marketing approach of one-way communication to a value exchange model of mutual dialogue and benefit-sharing between provider and consumer.[21] Exchanges are more non-linear, free flowing, and both one-to-many or one-on-one.[5] The spread of information and awareness can occur across numerous channels, such as the blogosphere, YouTube, Facebook, Instagram, Snapchat, Pinterest, and a variety of other platforms. Online communities and social networks allow individuals to easily create content and publicly publish their opinions, experiences, and thoughts and feelings about many topics and products, hyper-accelerating the diffusion of information.[22]
Um caso de sucesso é o da marca Oreo da Nabisco. Esta marca teve uma quebra nas vendas a partir de 2000, devido às preocupações com a obesidade (crianças e adolescentes), no entanto em 2003 implementou medidas para revitalizar o consumo, particularmente um jogo online desenvolvido para as crianças de forma a recuperar a sua popularidade como “top of mind” junto desse target. O jogo online, com uma média de 7 minutos de jogo por utilizador foi um sucesso e a marca recuperou da quebra nas vendas, regressando ao volume de vendas habitual no fim desse ano.
Marketing de afiliación es una rama del marketing online que se basa en la consecución de resultados. Las empresas o sitios web, llamados afiliados, se encargan de publicitar a los comerciantes (tiendas o anunciantes) mediante la publicación de sus anuncios o promociones. Dichos afiliados obtienen una comisión cuando el usuario entra en su página web y realiza la acción determinada (dar clic en un banner, registrarse o comprar). Este tipo de marketing se diferencia especialmente en el coste percibido por la empresa. El Coste por acción (CPA) permite al anunciante pagar sólo por cada uno de los usuarios que realizan la acción determinada y no por campaña.
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Targeting, viewability, brand safety and invalid traffic: Targeting, viewability, brand safety and invalid traffic all are aspects used by marketers to help advocate digital advertising. Cookies are a form of digital advertising, which are tracking tools within desktop devices; causing difficulty, with shortcomings including deletion by web browsers, the inability to sort between multiple users of a device, inaccurate estimates for unique visitors, overstating reach, understanding frequency, problems with ad servers, which cannot distinguish between when cookies have been deleted and when consumers have not previously been exposed to an ad. Due to the inaccuracies influenced by cookies, demographics in the target market are low and vary (Whiteside, 2016).[42] Another element, which is affected within digital marketing, is ‘viewabilty’ or whether the ad was actually seen by the consumer. Many ads are not seen by a consumer and may never reach the right demographic segment. Brand safety is another issue of whether or not the ad was produced in the context of being unethical or having offensive content. Recognizing fraud when an ad is exposed is another challenge marketers face. This relates to invalid traffic as premium sites are more effective at detecting fraudulent traffic, although non-premium sites are more so the problem (Whiteside, 2016).[42]
Esta ferramenta inclui todos os tipos de sites dirigidos aos interessados: accionistas (através de minisites específicos dentro das sociedades); empregados (através de Intranets) e distribuidores (via extranets, sites semi-privados em que podem verificar as encomendas, etc.) A intranet corporativa LAN é uma empresa de computadores que oferece à internet um tipo de ferramentas para simplificar e melhorar as operações sobre os relatórios, consultas, etc, a fim de aumentar a produtividade do pessoal, sendo também uma excelente ferramenta para a comunicação interna a nível de um trabalho de grupo. Uma extranet (extended intranet) é uma VPN (Virtual Private Network), que resulta da interligação de dois ou mais intranets de empresas diferentes e que usa os protocolos da Internet, na transmissão de informações.Os minisites Shareholdsers são dedicados a fornecer-lhes todas as informações necessárias para gerenciar seus investimentos.
Digital marketing activity is still growing across the world according to the headline global marketing index. A study published in September 2018, found that global outlays on digital marketing tactics are approaching $100 billion.[40] Digital media continues to rapidly grow; while the marketing budgets are expanding, traditional media is declining (World Economics, 2015).[41] Digital media helps brands reach consumers to engage with their product or service in a personalised way. Five areas, which are outlined as current industry practices that are often ineffective are prioritizing clicks, balancing search and display, understanding mobiles, targeting, viewability, brand safety and invalid traffic, and cross-platform measurement (Whiteside, 2016).[42] Why these practices are ineffective and some ways around making these aspects effective are discussed surrounding the following points.
Una guía completísima y útil Frank. El asunto “publicidad frente a afiliación” es bastante interesante, sobre todo porque la publi convencional en Internet parece que ha tocado casi fondo. De hecho hasta el New York Times se interesa ahora por los enlaces de afiliados como via de diversificar ingresos y ha comprado una web que se dedica precisamente a eso, a revisar productos y obtener comisiones de Amazon, como modelo de negocio.
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